Refund and Return Policy:

1. **30-Day Return Policy:**

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it and in its original packaging. You’ll also need the receipt or proof of purchase.

2. **Initiating a Return:**

To initiate a return, please contact us at contact@mushamerica.com to obtain a return authorization. Once your return is approved, we will provide instructions on how and where to send your package. Please do not send your purchase back to the manufacturer.

3. **Return Shipping:**

Customers are responsible for return shipping costs unless the return is a result of our error (e.g., you received an incorrect or defective item). We recommend using a trackable shipping service and purchasing shipping insurance to ensure that we receive your returned item.

4. **Refunds:**

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number of days].

5. **Non-Returnable Items:**

Certain types of items cannot be returned, such as perishable goods, personalized items, and digital downloads.

6. **Damaged or Defective Items:**

If you receive a damaged or defective item, please contact us immediately. We will work with you to arrange for a replacement or refund.

7. **Late or Missing Refunds:**

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us.

8. **Policy Changes:**

We reserve the right to update or modify this refund and return policy at any time without prior notice. Any changes will be effective immediately upon posting to our website.

By making a purchase on our website, you agree to abide by the terms of this refund and return policy. If you have any questions or concerns, please don't hesitate to contact us.